Terms of Service

Update Date: 12th June 17, 2024 

Introduction
Welcome to Platinum Services, university application process. These terms of business outline the agreement between you, the applicant, and us, the service provider. By signing this consent form, you acknowledge that you have read, understood, and agree to these terms.

Welcome to https://www.ukplatinumservices.com/ (the "Website"), owned and operated by Platinum Services Oxford Limited ("Platinum Services Oxford Limited", "we", "our", or "us"). The following terms and conditions ("Terms of Service") govern your access to and use of the Website, its content, and the services offered on or through the Website (collectively, the "Services"). Please read these Terms of Service carefully before using the Website or Services. By accessing or using the Website or Services, you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, you may not use the Website or Services.

We may revise and update these Terms of Service from time to time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services after the changes are posted constitutes your acceptance of the revised Terms of Service.

1. Services Provided
Platinum Services includes a comprehensive suite of support offerings designed to maximize the success of your application to University. This includes, but is not limited to:

Personalized Advice and Consultation: You will receive individualized advice and consultation from a dedicated student advisor who has extensive expertise in the university application process. Your advisor will assist you in identifying your strengths and areas for improvement, and help you align your application with the specific requirements of your chosen university and course.
Documentation Review and Optimization: Our team will meticulously collect, review, and optimize all necessary documentation. This includes, but is not limited to, your academic records, personal statements, and recommendation letters. We will provide feedback and suggest revisions to ensure that your documents are of the highest quality and present you in the best possible light.
Interview and Assessment Preparation: We will provide guidance on preparing for any required interviews or assessments. This includes offering practice interviews, tips on how to handle different types of questions, and strategies for performing well in assessments.
Submission of Documentation: We will handle the submission of your documentation to the University or its partners as required. This ensures that all your documents are submitted correctly and on time, reducing the risk of any administrative errors.
Regular Updates and Ongoing Support: Throughout the entire application process, we will provide you with regular updates on the status of your application. We will also be available to answer any questions and address any concerns you may have, providing ongoing support until the application process is complete.
We are not financial advisors and cannot provide advice on any financial matters.

Our service is 100% FREE.

2. Documentation Handling
To effectively support your application, all documentation you provide will be meticulously reviewed and processed by our team. As part of our service, these documents will be sent to one of our University Partners, which may include affiliated colleges, departments, or associated administrative bodies, to facilitate your application. We ensure that all documents are handled with the utmost care and confidentiality, maintaining the integrity and accuracy of the information provided.

3. Consent for Document Sharing
By using our Service, you consent to the sharing of your documentation with our University Partners. This sharing is essential for the application process and includes, but is not limited to, your personal information, academic records, and any other pertinent documents. All documents declared to Platinum Services will be declared to the university unless specified in writing. This consent ensures that all necessary parties have access to your documentation, allowing for a seamless and efficient application process.

4. Right to Withdraw Consent
You reserve the right to withdraw your consent for sharing your documentation with our University Partners at any point. To withdraw consent, you must notify us in writing immediately. Please note that withdrawing consent may significantly impact the effectiveness and progress of our services in supporting your application and may potentially lead to delays or the inability to complete your application. We will provide guidance on the implications of withdrawing consent and work with you to manage any resulting challenges.

5. Confidentiality and Data Protection
We are committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our practices include:

Lawful, Fair, and Transparent Processing: Ensuring that your personal data is processed lawfully, fairly, and transparently, and that you are fully informed about how your data will be used.
Purpose Limitation: Collecting data for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We will only use your data for the purposes of supporting your university application.
Data Minimization: Limiting data collection to what is necessary in relation to the purposes for which it is processed. We will only collect the information needed to effectively support your application.
Accuracy: Ensuring that your data is accurate and, where necessary, kept up to date. You have the right to request corrections to any inaccurate or incomplete data.
Storage Limitation: Retaining data only for as long as necessary to fulfill the purposes for which it was collected. We will securely delete or anonymize your data once it is no longer needed.
Security: Implementing appropriate technical and organizational measures to ensure the security of your data, protecting it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Your Rights Under GDPR
Under the GDPR, you have several rights regarding your personal data:

Right to be Informed: You have the right to be informed about how your data is being used. We will provide clear and transparent information about our data processing activities.
Right of Access: You have the right to access your personal data. You can request a copy of the information we hold about you.
Right to Rectification: If your data is inaccurate or incomplete, you have the right to request corrections or updates.
Right to Erasure: Also known as the right to be forgotten, you can request the deletion of your data under certain circumstances.
Right to Restrict Processing: You can request the restriction or suppression of your personal data under specific conditions.
Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to Object: You can object to the processing of your personal data in certain situations.
Rights Related to Automated Decision Making and Profiling: You have rights related to automated decision making and profiling, ensuring that any decisions made about you are fair and transparent.

If you wish to exercise any of these rights, please contact us in writing. We will respond to your request in accordance with the applicable legal timelines.

7. Limitation of Liability
While we strive to provide the highest level of service, we cannot guarantee the success of your application. Our liability for any loss or damage arising from the use of our services is limited to the amount you have paid for the Services; this service is free of charge. We are not liable for any indirect, incidental, or consequential damages. Furthermore, we are not responsible for any errors or omissions in the information provided by you, or for any decisions made by the University or its partners. This limitation of liability ensures that we are protected from claims that could arise from factors beyond our control.

8. Indemnity
You agree to indemnify and hold harmless our company, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of our services, your breach of these terms, or any infringement by you of any intellectual property or other right of any person or entity. This indemnity provision ensures that we are protected from any legal or financial consequences resulting from your actions or use of our services.

9. Termination of Services
Either party may terminate this agreement at any time with written notice. If you terminate the services after your documentation has been submitted to our University Partners, you will still remain under the agency’s books but may deal with the university directly, if need be. We reserve the right to terminate this agreement immediately under the following circumstances:

Breach of Terms: If there is any breach of these terms by the applicant.
Abusive Behavior: If the applicant is found to be abusive or disrespectful to any member of our staff.
Protection of Interests: If we deem it necessary to protect our interests or reputation.
Feasibility: If we determine, at our sole discretion, that continuing the services is not feasible for any reason.
Termination of services will be handled professionally, and we will provide guidance on any next steps or alternatives available to you.

10. User Accounts
10.1. You may be required to create an account ("User Account") to access certain features of the Website or Services. When registering for a User Account, you agree to provide accurate and complete information and to update this information as necessary to keep it accurate and current.

10.2. You are responsible for maintaining the confidentiality of your User Account credentials and are responsible for any activities that occur under your User Account. You agree to notify us immediately of any unauthorized access or use of your User Account.

10.3. We reserve the right to suspend or terminate your User Account at any time and for any reason, including but not limited to a breach of these Terms of Service.

11. Governing Law
These terms of business are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. This ensures that any legal matters are resolved in accordance with the relevant legal framework.

12. Assignment
12.1. We reserve the right to assign our rights and obligations under these Terms of Service to any person or entity without your consent. You may not assign your rights and obligations under these Terms of Service without our prior written consent.

13. Relationship of the Parties
13.1. Nothing in these Terms of Service creates any partnership, joint venture, agency, or employment relationship between you and UK Platinum Services.

14. Use of the Website and Services
14.1. You may use the Website and Services for lawful purposes only and in accordance with these Terms of Service.

14.2. You agree not to use the Website or Services in any manner that:

(a) violates any applicable laws, regulations, or third-party rights;

(b) infringes on the intellectual property rights of others;

(c) is fraudulent, deceptive, or misleading;

(d) is defamatory, obscene, pornographic, or otherwise offensive;

(e) involves the transmission of unsolicited commercial messages or "spam";

(f) interferes with or disrupts the Website or Services, or any servers or networks connected to them; or

(g) attempts to gain unauthorized access to any systems or networks, or to interfere with or circumvent any security or authentication measures.

15. Intellectual Property Rights
15.1. The Website and its content, including but not limited to text, graphics, logos, images, and software, are owned by or licensed to Platinum Services Oxford Limited and are protected by copyright, trademark, and other intellectual property rights under UK and international laws.

15.2. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your personal, non-commercial use, subject to your compliance with these Terms of Service. You may not modify, reproduce, distribute, or create derivative works of the Website or its content without our express written permission.

16. Disclaimer of Warranties
16.1. The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. UK Platinum Services disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

16.2. Platinum Services Oxford ltd does not warrant that the Website or Services will be uninterrupted, secure, or error-free, or that any defects in the Website or Services will be corrected. Platinum Services Oxford ltd makes no representations or warranties regarding the accuracy, reliability, or completeness of the Website’s content or the content of any websites linked to the Website.

17. Limitation of Liability
17.1. In no event shall Platinum Services Oxford ltd, its directors, employees, or agents, be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

(a) your access to or use of, or inability to access or use, the Website or Services;

(b) any conduct or content of any third party on the Website or Services;

(c) any content obtained from the Website or Services; or

(d) unauthorized access, use, or alteration of 

Your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

18. Indemnification
18.1. You agree to defend, indemnify, and hold harmless UK Platinum Services, its directors, officers, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

(a) your use of and access to the Website and Services;

(b) your violation of any term of these Terms of Service;

(c) your violation of any third-party right, including without limitation any copyright, trademark, or privacy right; or

(d) any claim that your use of the Website or Services caused damage to a third party.

19. Contact Information
If you have any questions or concerns about these Terms of Service or your use of the Website or Services, please contact us at:

20. Entire Agreement
20.1. These Terms of Service, along with our Privacy Policy, constitute the entire agreement between you and UK Platinum Services regarding your use of the Website and Services and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter hereof.

21. No Waiver
21.1. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and UK Platinum Services’ failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

22. Severability
22.1. If any provision of these Terms of Service is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Platinum Services Oxford Limited

Heritage Gate, Marlborough House,
Sandy Lane West, Oxford, OX4 6LB,
United Kingdom

Email: Info@ukplatinumservices.com

Copyright © 2024 UK Platinum Services Limited. All rights reserved.